How Can We Help You?

After signing up, click 'New Project' and start a conversation with our AI. Describe your product idea in natural language, answer follow-up questions, and the AI will generate a comprehensive PRD for you.

The more context you provide, the better. Include: the problem you're solving, target users, success metrics, constraints, and any existing context. The AI will ask clarifying questions if needed.

Most PRDs are generated within 2-5 minutes after you've answered all the AI's follow-up questions. Complex PRDs with many features may take slightly longer.

Absolutely! Generated PRDs are fully editable. You can modify any section, add new content, or regenerate specific parts using the AI.

We offer templates for Feature PRDs, Technical Specs, User Stories, Product Launch docs, Roadmaps, and more. Templates vary by plan tier.

Yes, Professional and Enterprise customers can create and save custom templates. You can also submit templates to our marketplace for others to use.

Each template is optimized for different use cases. Feature PRDs are great for new features, Technical Specs for engineering handoff, and User Stories for agile workflows.

Go to Organization Settings > Members > Invite. Enter their email addresses and assign roles (Admin, Editor, or Viewer). They'll receive an invitation email.

Admins can manage the organization and billing. Editors can create and edit PRDs. Viewers can only view PRDs. Custom roles are available for Enterprise customers.

Yes, PRDs support real-time collaboration. Multiple team members can view and comment. Simultaneous editing of the same section shows a conflict indicator.

Highlight any text in a PRD to add a comment. Team members are notified of new comments. Comments can be resolved or converted into tasks.

Free: Markdown. Starter: Markdown, PDF. Professional+: Markdown, PDF, DOCX. API access is available for custom integrations on paid plans.

Open any PRD and click the 'Export' button in the top right. Choose your format and the file will download immediately.

Direct integrations are coming soon! In the meantime, you can use our API or export to Markdown which imports cleanly into most tools.

Yes, we have a comprehensive REST API with 130+ endpoints. API access is available on Starter plans and above. See our API documentation for details.

Go to Settings > Billing > Change Plan. Select your new plan and complete the checkout. Upgrades take effect immediately.

Yes, you can upgrade or downgrade at any time. When upgrading, you're prorated for the remainder of your billing period. When downgrading, the change takes effect at your next billing date.

You'll receive a notification when approaching limits. Once you hit your PRD limit, you can still view and edit existing PRDs but won't be able to create new ones until you upgrade or your limits reset.

We offer a 14-day money-back guarantee on all paid plans. If you're not satisfied, contact support within 14 days of purchase for a full refund.

Yes. We use TLS 1.3 for data in transit and AES-256 encryption for data at rest. We're SOC 2 Type II certified and GDPR compliant.

Your content is processed by AI providers to generate PRDs but is not used to train their models. Enterprise customers can enable zero retention policies.

Data is stored in AWS data centers. By default, US-East. Enterprise customers can choose EU or APAC data residency.

Yes, you can delete individual projects anytime. To delete all data and close your account, go to Settings > Account > Delete Account.